Privacy Policy

1. Introduction

T P G Real Estate L.L.C ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Data Controller

3. Information We Collect

3.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us for inquiries about properties
• Register for an account on our website
• Subscribe to our newsletter or marketing communications
• Fill out forms or request information about our services
• Attend property viewings or consultations

This information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Property preferences and requirements
• Financial information (as necessary for property transactions)

3.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

4. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our real estate brokerage services
• To respond to your inquiries and provide customer support
• To process property transactions and facilitate communications
• To send you property listings, updates, and marketing communications (with your consent)
• To improve our website and services
• To analyze usage patterns and trends
• To comply with legal obligations and regulatory requirements
• To protect our rights and prevent fraud

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Property Owners/Landlords: When you express interest in a property
• With Service Providers: Third-party vendors who assist us in operating our business
• With Legal Authorities: When required by law or to protect our legal rights
• With Regulatory Bodies: As required by the Real Estate Regulatory Authority (RERA) or Dubai Land Department
• With Your Consent: When you have given explicit permission

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under UAE law, you have certain rights regarding your personal information:

• Right to Access: Request copies of your personal information
• Right to Correction: Request correction of inaccurate information
• Right to Deletion: Request deletion of your personal information (subject to legal obligations)
• Right to Opt-Out: Unsubscribe from marketing communications at any time
• Right to Object: Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings, but disabling cookies may affect website functionality.

We use the following types of cookies:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai, including applicable data protection regulations.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: